View Cart Checkout
 

Help

Privacy Policy
To see our Privacy Policy Click here
We're here to help...
We first opened our retail shop doors in 1997 and almost immediately went on-line with CurioQuest.com. Since then we've built a solid reputation based on openness, trust, and first class customer service combined with quality goods at value prices, delivered right to your door.

In recent times the growth of our online store has been such that we've decided to move away from the traditional high street business model, allowing us to move in to our new larger offices where we can concentrate 100% on serving our internet based customers.
Delivery
Contacting us
You can .

For full contact details, click here.
Customer Services
We take a great deal of care to make sure our customers get a good deal and great service. If you'd like to comment on our service please email us and let us know.

We aim to reply to emails within one working day of receipt. All feedback is greatly appreciated.
Collecting In Person
Stock is dispatched from our warehouse, or in some cases direct from the manufacturers.
We don't keep any stock at our offices so we are unable to provide a self-collection service.
Payment Security
All our online credit card transactions are handled by HSBC Secure ePayments. To maintain your security and privacy your card details go directly to HSBC, we never handle your card details.

Alternatively you can pay using PayPal.
Privacy
Summary:-
We don't take information without you knowingly giving it to us.
We don't keep it longer than we have to.
We don't pass it on to anyone else.

We have a whole page that tells you everything about our Privacy Policy in full.
Cancelling an Order
To return something to us write to (or email) us , including what you wish to return and why you wish to return it, within 7 days of receipt.

Some things are not returnable, these include personalised items and unsealed CDs & DVDs - Please see our Terms and Conditions for full details of your right to cancel.
Terms and Conditions
Colour Reproduction
We take particular care about colours and shades and we present all our photographs as accurately as photographic and electronic processing allows. However, variations in individual screen technologies and settings will always cause a slight variation from the original.


spacer