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Our Privacy Promise

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Cookies
Cookies are small files on your computer which contain items of data. For example, when you visit this website and put items in your shopping cart, details like the item number, price, and quantity will probably be stored in a cookie and used when you go to the check out.

This site uses essential non-persistent cookies for holding items in your shopping cart while you shop. Our non-persistent cookies expire after three hours and will be automatically removed. These cookies are known as "essential cookies" as without them you would not be able to shop online.

Cookies may also be used to help us deliver a high quality website experience to you. For example we may use cookies to help us understand how customers travel around our website and which pages are popular. These cookies are anonymous and contain no personally identifiable data.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

Information on deleting or controlling cookies is available at www.AboutCookies.org.

Please note that by deleting our cookies or disabling future cookies you will not be able to access certain areas or features of our site or add items to your shopping basket.
Data Collection
When you place an order we use an order form for customers to request information, products, and/or services; and we collect personal information (eg. your billing/delivery address), and financial information (eg how you would like to pay for your purchase).

Contact information from the order form is used to ship purchases. Your contact information is also used to get in touch with you should we need to ask you a question about your order or to fulfil your request.

Financial information is used solely for billing for products and services. We never see your credit/debit card details.
Disclosure of Personal Information to Other Parties.
We will not disclose any information to any other other parties other than delivery services except as required for legal purposes. (e.g. your address is given to The Post Office/Royal Mail so that they may know where to deliver your order.)
Email from us.
We believe that newsletters are best sent to people who actually wish to receive them.

We will not automatically add your email address to our mailing lists without your prior consent.

We do not send random marketing emails to personal email addresses (spam).

We will not pass your email address (or any other personal or financial information) to any other businesses.
External Links
This site contains links to other sites (eg. PayPal, and HSBC/Global Payments). We are not responsible for the privacy practices or the content of such Web sites.
Security
Where appropriate we use industry standard SSL (Secure Socket Layer) technology.
Data Protection Act 1998
We fully agree to the principles set out in the Data Protection Act 1998 and fully comply with the provisions of the act.

These are the eight Data Protection Principles of the 1998 Act. In summary the act requires that your information is:
1, fairly and lawfully processed
2, processed for limited purposes
3, adequate, relevant and not excessive
4, accurate
5, not kept longer than necessary
6, processed in accordance with the your rights
7, secure
8, not transferred to countries without adequate protection.

We believe they make for good business practice.
Data Quality/Access
If you wish to know all the data held by CurioQuest on yourself, please write, enclosing a stamped addressed envelope, to the address shown on our Contact Us page.

Full details of the Data Protection Act can be found at the Data Protection Registrars web site: http://www.dataprotection.gov.uk/
Contacting us
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact us by mail, email, telephone, etc. Full contact details are posted on our Contact Us page
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